Terms & Conditions
Terms and Conditions - Gifts Wonders
Welcome to Gifts Wonders! By using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before making any purchases or using our services.
1. General Information:
Gifts Wonders is a website dedicated to offering personalized gifts and customization services. By accessing and using our website, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy.
2. Orders and Customization:
- Orders must be placed at least one week in advance to allow for proper customization and delivery.
- Customers are required to contact us via WhatsApp to discuss and customize their orders.
- All orders will be confirmed once payment is received or arrangements for payment are made (via cash on delivery, OMT, or Wish Money transfer).
- We will not proceed with orders unless all required information, including personalization details, is provided.
3. Payment:
- We offer cash on delivery, OMT, and Wish Money as payment methods.
- Payment for the order must be completed before the item is shipped, unless you choose cash on delivery.
- In case of payment via OMT or Wish Money, you are responsible for completing the payment within the specified timeframe.
4. Delivery:
- Delivery will take between 4-5 days after order confirmation within Lebanon.
- We are not responsible for any delays caused by third-party couriers or external factors beyond our control.
- Delivery charges are calculated at checkout and may vary depending on the shipping location.
5. Cancellations and Refunds:
- Orders can be canceled or modified within 24 hours of placing the order. After this period, cancellations will not be accepted due to the customization process.
- Once the product has been customized and shipped, we do not accept returns or refunds, except in cases of defective products or errors on our part.
- If a product is defective or damaged upon arrival, please contact us within 48 hours of receiving the order to arrange for a replacement or refund.
6. Intellectual Property:
- All content, logos, designs, and trademarks on the Gifts Wonders website are the property of Gifts Wonders and are protected by intellectual property laws.
- You may not use any content from our website for commercial purposes without our express permission.
7. Customer Responsibility:
- You are responsible for providing accurate and complete information when placing an order.
- Gifts Wonders is not responsible for any errors or delays caused by incorrect or incomplete information provided by the customer.
8. Privacy and Data Protection:
- We are committed to protecting your privacy. Our Privacy Policy outlines how your personal information is collected, used, and protected.
- By using our website and services, you consent to the collection and use of your information as described in our Privacy Policy.
9. Limitation of Liability:
- Gifts Wonders will not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services, including any errors in the customization or delivery process.
10. Changes to Terms:
- Gifts Wonders reserves the right to update or modify these Terms and Conditions at any time without prior notice. All changes will be posted on this page, and you are encouraged to review them regularly.
11. Governing Law:
- These Terms and Conditions are governed by the laws of Lebanon. Any disputes arising from the use of our website or services will be resolved in accordance with Lebanese law.
By using our website and services, you agree to these Terms and Conditions.
If you have any questions or need further clarification, please contact us directly!
Thank you for choosing Gifts Wonders!